Scribebit ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered transcription service.
• Account information (email address, password)
• Payment information (processed securely through third-party providers)
• Audio and video files you upload for transcription
• Communications with our support team
• Usage data and analytics
• Device and browser information
• IP address and location data
• Cookies and similar tracking technologies
• Error logs and performance metrics
We use the information we collect to:
• Provide and improve our transcription services
• Process your audio/video files and generate transcripts
• Manage your account and provide customer support
• Process payments and billing
• Send service-related communications
• Analyze usage patterns to improve our service
• Ensure security and prevent fraud
• Comply with legal obligations
• Audio/video files are processed using secure cloud infrastructure
• Files are encrypted during transmission and processing
• Original files are automatically deleted within 24 hours
• AI processing may involve third-party service providers under strict data agreements
• Account data is stored securely in encrypted databases
• Transcription results are stored according to your account settings
• Data is backed up regularly for service continuity
• We use industry-standard security measures to protect stored data
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
• Service Providers: Trusted third parties who assist in operating our service
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• Consent: When you explicitly consent to sharing
• Original audio/video files: Deleted within 24 hours of upload
• Transcription results: Retained according to your account settings and plan
• Account information: Retained while your account is active
• Usage logs: Retained for up to 2 years for service improvement
• You can request deletion of your data at any time
• All data transmission is encrypted using industry-standard protocols
• Access to personal data is restricted to authorized personnel only
• Regular security audits and updates
• Secure cloud infrastructure with redundant backups
• Multi-factor authentication for account access
• Automated monitoring for suspicious activities
You have the right to:
• Access your personal data
• Correct inaccurate information
• Delete your account and associated data
• Export your transcription data
• Opt out of non-essential communications
• Request data portability
• Lodge a complaint with relevant authorities
We use cookies and similar technologies for:
• Essential service functionality
• User authentication and security
• Analytics and service improvement
• Personalization features
You can control cookie settings through your browser preferences.
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@scribebit.com
For data protection inquiries: dpo@scribebit.com